Consumer Protection Act

The Supreme Court (SC) upheld a Bombay High Court judgment which held that doctors and healthcare services are not excluded from the ambit of the Consumer Protection Act 2019, in a Special Leave Petition Medicos Legal Action Group v Union of India delivered on 29 April 2022.

A consumer, aggrieved by a consumer dispute, can file a complaint in consumer dispute redressal commission at the district level called District Commission or at the state level called State Commission or at the national level called National Commission, depending on the value of the money involved in the dispute.

The Supreme Court (SC) in M/S Daddys Builders Pvt. Ltd. v Manisha Bhargava holds that the District Forum has no power to extend the time to file the response to the complaint beyond the period of 15 days in addition to 30 days as is envisaged under Section 13 of the Consumer Protection Act, 1986.